Privacy Policy

Last Updated: 18/09/2024

At Pepsales (along with its subsidiaries and affiliates, collectively referred to as “Pepsales,” “we,” “us,” or “our”), your privacy and data security are of the utmost importance. We understand the responsibility that comes with handling your personal information, and we are committed to protecting your privacy by adopting best practices in data protection and transparency in how we manage your information.

This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information in connection with your use of our services. As our services evolve, we may need to update this policy from time to time. When changes occur, we will revise the "Last Updated" date at the top of this page. If the changes are material, we may notify you directly via email or through a notice on our platform, in compliance with applicable laws. We recommend periodically reviewing this Privacy Policy to stay informed about how your personal information is handled.

Topics Covered in this Privacy Policy:

1. What This Privacy Policy Applies To

2. Information We Collect and How We Collect It

3. How We Use Your Personal Information

4. How We Share Personal Information

5. Your Choices Regarding Personal Information

6. How We Protect Personal Information

7. Retention of Your Data

8. Children's Privacy Policy

9. International Transfers of Personal Information

10. Additional Notice to Residents of the European Economic Area (EEA), United Kingdom, and Switzerland

11. Additional Notice to Residents of Certain U.S. States

12. Contact Us

1. What This Privacy Policy Applies To

This Privacy Policy governs the collection, use, and sharing of personal information through:

• The Pepsales Website: This includes (Insert Website URL) and any other websites owned or operated by Pepsales that are linked to this Privacy Policy (collectively referred to as the “Site”).

• Pepsales Services: This refers to Pepsales’ suite of services, software, and integrations used by customers in conjunction with our products and technology (collectively, the “Services”).

• Other Digital and Physical Channels: This includes Pepsales' social media platforms, newsletters, email communications, and in-person events where we collect and process personal data (together with the Site and the Services, the “Platform”).

Please note that this Privacy Policy does not apply to any third-party websites, applications, or services that may be linked to from the Pepsales platform but are not owned or controlled by Pepsales. For third-party sites or services, their respective privacy policies govern the collection and use of your data.

2. Information We Collect and How We Collect It

Pepsales collects personal information in various ways, depending on how you interact with our platform. We gather information directly from you, automatically as you use our services, and from third-party sources.

Personal Information You Provide

• Account Registration and Profile Information: When you sign up for an account on Pepsales, we collect your name, email address, username, and password. You may also provide optional information, such as a profile photo, job title, social media links, and other details. This data helps us create and manage your account and personalize your experience with our services.

• Billing Information: If you purchase Pepsales services, we collect billing details, including your name, billing address, email address, and payment information (e.g., credit card details). We use this data to process transactions and maintain records of your purchases. The billing address may be treated as your account’s primary location.

• Feedback and Support Requests: If you contact us for support, provide feedback, or otherwise engage with us, we may collect your name, email, and any other content or details you provide. This helps us respond to your queries, improve our services, and record customer support interactions.

• Other Information: You may also voluntarily provide personal information through participation in surveys, signing up for newsletters, entering contests, submitting testimonials, or other interactions with our platform.

Automatically Collected Information

When you interact with the Pepsales platform, certain information is automatically collected to help us improve and secure our services. This includes:

• Usage Data: We collect data about your interactions with our site and services, such as the referring source (e.g., which website led you to Pepsales), the pages you visit, the features you use, and the actions you take (e.g., clicks, scrolling behavior, time spent on pages). Our servers also automatically log your IP address, browser type, device type, and operating system.

• Device Data: We collect information from the device you use to access our platform, including your device’s IP address, operating system version, browser type, and location information inferred from your IP address. This data helps us optimize the platform for different devices and locations.

• Cookies and Tracking Technologies: Pepsales uses cookies, web beacons (also known as tracking pixels or clear GIFs), and other tracking technologies to collect and store information about your usage. Cookies are small text files that store data on your browser, enabling a more personalized and streamlined experience on our platform. For example, cookies help us remember your login information and preferences between visits. Web beacons, on the other hand, track user activity across emails and web pages, enabling us to analyze engagement and improve our marketing efforts.

Information Collected from Third Parties

Pepsales may also collect personal information from third-party sources, such as:

• Third-Party Accounts: If you log in to Pepsales through a third-party service (e.g., Google, Microsoft), we may collect information such as your name, email address, and profile photo from those services. This allows us to simplify the registration process and offer single sign-on functionality.

• Social Media: When you interact with Pepsales through social media platforms (e.g., by liking or following our pages), we may receive information such as your profile details, interactions, and user ID. This data is subject to your social media privacy settings and permissions.

• Third-Party Data Providers: We may collect information from data providers and publicly available sources to enhance our understanding of customers, improve our services, and better target our marketing. This includes demographic data, contact information, and browsing behavior.

3. How We Use Your Personal Information

Pepsales uses the personal information collected for a variety of business purposes, including but not limited to the following:

• Providing and Improving Services: We use your personal information to deliver, support, and enhance our services. This includes analyzing user behavior to improve functionality, diagnosing technical issues, and developing new features based on customer feedback.

• Personalization: Your data enables us to provide personalized experiences, such as tailoring content, product recommendations, and marketing materials to your preferences and interests.

• Communication: We use your information to send important service-related notifications, including account updates, billing statements, technical notices, and customer support communications.

• Marketing: With your consent, we may send you promotional materials, newsletters, and event announcements about Pepsales and our partners. You can opt out of marketing communications at any time by following the instructions in the emails or contacting us.

• Legal Compliance: We process personal information as required by law to fulfill legal obligations, respond to lawful requests from authorities, and defend against legal claims.

• Business Operations: Pepsales uses personal data for internal purposes, such as fraud detection, audit, data analysis, security monitoring, and research to improve the platform's overall efficiency and performance.

4. How We Share Personal Information

Pepsales does not sell your personal information to third parties. However, we may share your personal information in the following ways:

• Affiliates and Subsidiaries: We may share personal data with our affiliated companies and subsidiaries for business purposes, including support services, marketing, and administrative functions.

• Service Providers: Pepsales partners with third-party service providers to perform essential business functions, such as web hosting, data storage, marketing, customer support, and payment processing. These providers only access personal information to carry out the services we request, and they are required to maintain confidentiality and protect your data.

• Legal Obligations and Protection of Pepsales: We may disclose personal information in response to legal processes, such as subpoenas, court orders, or government requests. We may also share data when necessary to enforce our policies, protect the rights, property, or safety of Pepsales, its users, or others, or detect and prevent fraud or security breaches.

• Business Transactions: If Pepsales undergoes a merger, acquisition, restructuring, or asset sale, your personal information may be transferred as part of the transaction.

• Advertising and Analytics Partners: We may share data with third-party advertisers and analytics services to help us measure the performance of ads, conduct research, and serve interest-based advertising across the web. These partners may use cookies and similar technologies to track your interactions with our platform and other websites.

5. Your Choices Regarding Personal Information

You have several options to control how your personal information is collected, used, and shared:

• Account and Profile Information: You can view, edit, or delete your personal information directly through your Pepsales account settings. If you need assistance, you can also contact our customer support team.

• Marketing Communications: You can opt out of marketing emails by following the unsubscribe link at the bottom of the emails or by contacting us directly. Even if you opt-out, you will continue to receive essential service-related communications.

• Cookies: Most browsers allow you to control or disable cookies through their settings. You can also delete cookies that have already been set. Please note that disabling cookies may impact the functionality of our platform, as some features rely on them.

• Interest-Based Advertising: You can opt out of targeted advertising from Pepsales and third-party advertisers by visiting the Network Advertising Initiative (NAI) opt-out page or using the Digital Advertising Alliance (DAA) tool. This will prevent personalized ads, but you may still see generic ads online.

6. How We Protect Personal Information

Pepsales is committed to protecting your personal information from unauthorized access, alteration, or disclosure. We employ industry-standard security measures, including encryption, firewalls, and secure data storage systems, to safeguard your data. However, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, you acknowledge that you provide it at your own risk.

7. Retention of Your Data

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need the data, we securely delete or anonymize it. In some cases, we may retain anonymized information for research, statistical, or marketing purposes.

8. Children’s Privacy Policy

Pepsales does not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected personal data from a minor without parental consent, we will take immediate steps to delete that information. If you believe a child under 18 has provided personal data to us, please contact us so we can address the issue.

9. International Transfers of Personal Information

Pepsales operates internationally, and your personal information may be transferred to and processed in countries outside of your home country. Data protection laws in these countries may differ from those in your jurisdiction. By using our platform, you consent to the transfer of your data to these countries, where we ensure that appropriate safeguards are in place to protect your information.

10. Additional Notice to Residents of the EEA, UK, and Switzerland

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, Pepsales will process your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Your Rights under GDPR:

• Right to Access: You have the right to access the personal data we hold about you.

• Right to Rectification: You can request that we correct or update inaccurate personal data.

• Right to Erasure: You can ask us to delete your personal information in certain circumstances.

• Right to Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

• Right to Object: You can object to our processing of your data in certain situations, such as for marketing purposes.

• Right to Restrict Processing: You have the right to request that we limit our use of your personal data.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

11. Additional Notice to Residents of Certain U.S. States

Certain U.S. states, such as California, provide residents with additional rights related to their personal information. If you are a resident of such a state, you may have the right to:

• Access Your Data: You can request to know the categories and specific pieces of personal information we collect about you.

• Request Deletion: You can ask us to delete the personal data we hold about you, subject to certain exceptions.

• Opt-Out of Data Sales: Although Pepsales does not sell personal data, you have the right to opt out of any potential "sales" of personal data as defined by state law.

• Non-Discrimination: You have the right to non-discriminatory treatment for exercising any of your privacy rights.

To exercise these rights, contact us using the details provided in the “Contact Us” section of this policy.

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12. Use of Google Workspace APIs and User Data

Our app’s use of information received from Google Workspace APIs strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements.

• We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized or non-personalized AI or ML models.
• We do not transfer Google user data to any third-party AI tools for the purpose of developing or training generalized AI/ML models.
• If any AI/ML features are used, they are strictly limited to enhancing personalized user experience and are not used for training general models.

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13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please reach out to us at hello@pepsales.ai

Pepsales is committed to transparency and the responsible use of your personal information. We appreciate your trust in us and are always here to address any concerns you may have regarding your privacy and data security.